Frequently Asked Questions

Yes, but residents are responsible for painting the walls back to the original color at move out.

At Pine Village North, we have cozy, 750 square feet lofts available. To view current availability of our 1-bedroom apartments, visit our Floor Plans page.

Our touring hours are Monday - Friday 8:30 a.m. to 5:15 p.m.

To tour an apartment home we require any prospects over the age of 18 to provide a valid government-issued photo ID.

Your total gross income must not fall below three (3) times the amount of rent you will be required to pay, considering any state, federal or local assistance, benefits, or subsidies you receive. The income requirement may be modified if required by federal, state, or local government subsidy or financing programs. A guarantor or additional deposit may be required if the income requirements are not met. All applicants are subject to approval through ScreeningWorks, the community’s third party applicant screening agency. Screening criteria will be applied uniformly and in a manner consistent with all applicable laws, including state and federal housing laws, federal fair credit reporting laws, program guidelines and administrative rules. Approval of all applicants are based on an empirical system that incorporates multiple credit factors along with other non-statistical factors to determine overall applicant worthiness.

Applicants are required to verify income by completing an income verification step provided in the applicant portal after the application is submitted. Applicants can connect a bank account or connect directly to a payroll provider. In some cases, your employer may automatically provide salary information through The Work Number. Self employed applicants must either connect a bank account, provide a financial statement prepared by a CPA, or provide the previous year’s W9. Newly employed applicants must provide an official offer letter including salary and start date from the employer.

A valid government-issued photo identification is required as part of the application process. The following are acceptable forms of identification:

Group A Primary Acceptable ID

• Valid driver's license from a U.S. state
• Federal or state ID card
• Military ID card
• U.S. passport or card
• Permanent Resident Card

• Foreign Passport with one of the following:
  • Valid copies of Temporary I-551 Employment Authorization
  • Form I-20
  • Form I-94
  • Form I-485

Yes, you can have a guarantor. The guarantor must meet the qualifying criteria and have a gross income that is 5x the rent amount. Guarantors are for people who do not qualify for income only.

You MUST include everyone who will be living in the apartment, including those under the age of 18 and guarantors (if applicable). Everyone 18 and older will be listed as a leaseholder for your apartment. If you are the first person filling out the application, you will be prompted to invite, via email, all persons 18 and older to complete an individual application. For anyone under 18 years of age, only name and date of birth need to be entered.

If your application has not yet been approved by the leasing office, simply log in to your application, and invite them to complete an individual application. Be sure to contact us to let us know you added someone so we can ensure they are included in the approval process. Note: If your application has already been approved, contact us and we can help.

All roommates must qualify to be approved, but applicants can apply to qualify on their own. All applicants over the age of 18 must be leaseholders.
 

When you login to your Applicant Portal, any outstanding charges will appear so you can easily make a payment.

We will contact you as quickly as possible! We know that you’ll be waiting to hear from us and our goal is to make this a fast and easy process for you.

All apartments at Pine Village North are pre-wired for cable and high speed internet.

We have an onsite dumpster in the rear of our community for our residents' convenience.

At Pine Village North, our apartment feature spacious layouts with amenities such as air conditioning, high ceilings, large closets, and kitchens with refrigerator, dishwasher, and a range. Each home is also cable-ready.

At Pine Village North, packages are delivered to the resident's home.

Pine Village North is home to a sparkling pool, complete with comfortable lounge chairs.

We offer an onsite laundry facility for our residents!

Pine Village North is within 3 miles of popular grocery stores including Publix, ALDI, Target Grocery, Kroger, and Sprouts Farmers Market, giving you a variety of options!

Pine Village North is within 5 miles of multiple dog parks, including Smyrna Dog Park and Wildwood Dog Park.

Pine Village North is in the zone for Sope Creek Elementary School, Campbell Middle School, and Campbell High School.

Pine Village North provides exceptional convenience for EV owners, located within a 3 mile radius of over 8 charging stations. You can use the following website from the Department of Energy to locate nearby charging stations: https://afdc.energy.gov/fuels/electricity-locations

Residents of Pine Village North enjoy easy access to many nearby shopping centers, including the popular Cumberland Mall and Galleria Specialty Shops, which are both within 3 miles.

Emory University Hospital Smyrna is just 4 miles from Pine Village North.

Cobb County International Airport is 16 miles from Pine Village North.

We have electronic lease signing which is super easy and convenient! After your application is approved, each leaseholder will receive an email with instructions to review and electronically sign the lease.

Yes, with applicable fees and a month-to-month rent increase.

Yes, with applicable early termination fees listed in your lease agreement.

Anyone not listed on the lease cannot stay in the apartment for more than 7 days in one week, and no more than 14 days in any one month.

Yes, any occupant staying in the apartment home more than 14 days a month must be added to the lease.

At Pine Village North, we offer lease terms ranging from 1-15 months.

Yes, we offer lease terms starting at one month!

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Once your application has been approved, we will contact you by phone and send you a “welcome letter” via email, which will include the amount of your first payment and other important information about your move.

The remaining balance from your security deposit, if applicable, will be refunded once final utility fees and cleaning and/or damage fees are charged.

Rent is due by the 1st of each month.

Yes! You can access the portal using the Westdale Living Mobile App, available on Google Play and The App Store.

Through the app, you can make payments, create maintenance requests, and get notified of announcements and calendar events when you turn on push notifications.

As a resident, you will have access to a portal where information on your account, your lease, your utilities, community events and general information and updates will be accessible. We encourage residents to check the portal at least weekly and allow push notifications for community updates.

Residents can access the portal online at www.westdaleresidents.com or through the Westdale Living Mobile App, available on Google Play and The App Store.

Yes, we have breed restrictions in place. Aggressive breeds, including but not limited to Pit Bulls, Rottweilers, Doberman Pinschers, and Cane Corsos, are not permitted. Please contact us for more details.

We do not permit exotic pets in our community.

Residents are permitted a maximum of 2 dogs and 3 cats per apartment home at Pine Village North.

Yes, Pine Village North is pet-friendly! Please reference our Pet Policy on our Amenities page or contact us for more information.

If you're planning to get a pet, please notify us in advance for a required pre-screening due to breed restrictions. Once approved, you'll need to provide updated vaccination records, a recent photo of your pet, and pay the one-time pet fee. There will then be a monthly pet fee moving forward.

Pine Village North provides a pet relief area and pet waste stations throughout the community.

You can use the following website from the Department of Energy to located nearby charging stations: https://afdc.energy.gov/fuels/electricity-locations

Parking at Pine Village North is complimentary and offered on a first-come, first-served basis. You’re welcome to park in any available space that is uncovered!

We permit a maximum of 2 vehicles per household.

Vehicle registration is not required to park in Pine Village North.

Visitors do not have to worry about registering their vehicle when parking at Pine Village North.

Pine Village North has open parking, meaning visitors can park on any available uncovered parking.